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July 30, 2007

A new college president who blogs... Hendrix College

Slowly, but steadily, the number of college and university presidents who blog continues to grow. Today I'm adding the president of Hendrix College to the master list at the July 1 blog entry. That brings the total to 16.

At Hendrix, President J. Timothy Cloyd used his last blog entry in May to solicit recommendations for a summer reading list. He included a personal selection, Richard Ford's novel, The Lay of the Land, and a link to a long list of others from the Hendrix College community.

President J. Timothy Cloyd blogs at http://www.hendrix.edu/president/presblog.aspx

A July 20 article in the Kansas City Star gives an overview of presidents who blog, including an interview with President Ron Slepitza at Avila University. The article also includes a comment from the perspective of a public relations person at a different university who is not fond of the idea.

Part of the problem? Presidential blogs create extra work to monitor what the president is writing about to prepare for possible adverse reactions. My reaction? Welcome to the era of Web 2.0 that's creating new work for everyone in the communications arena.

The Start article is at http://www.kansascity.com/115/story/198911.html 

I was interviewed for that article and the reporter did an excellent job of presenting my responses to her questions.

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July 27, 2007

Search Marketing... notes from eduWeb conference

More than dozen dedicated people continued on for another three hours last Tuesday after the close of the eduWeb 2007 conference for my workshop on "Simple Steps for Search Engine Success."

We had a fine time until 5 PM finally ended our explorations. From all that we what we discussed, here are some key points that stand out today.

  • The emphasis on speding time to rewrite title tags was well worth the time in the presentation, as many of the people present agreed that the title tags on their pages (the first thing a visiting search engine sees) are not detailed enough about the content on the page. To see a great example of a page optimized for search results, from title tag on down through the page, visit http://www.mbaregis.com/
  • People using niche keywords like "careers in elementary education" often end up in places probably not designed as entry pages. See, for instance, the Indiana University elementary education page at http://www.indiana.edu/~udiv/majors/majorinfo.cgi/43 One important task to improve marketing impact of your website is to identify pages like this and work with the "owners" of the page to add carewords content that will increase engagement with new visitors.
  • The keywords tool at Google (https://adwords.google.com/select/KeywordToolExternal) can be used for a quick visual review of the number of people searching for related terms and the number of times that keyword is being bought for online advertising. Use this and you might be able to find keywords for paid web advertising on Google or elsewhere that are somewhat popular but are not often used by advertisiers.
  • If you plan to spend money on search advertising, plan to evaluate the results just as you evaluate any other advertising: track inquiries from the source and know your "cost per inquiry" and your "cost per enrolled student." That's the only way to decide if paid search advertising deserves a place in your marketing budget.
  • Everybody speculates about what's next in search marketing and optimization so get close to the source with Google's Matt Cutts in his blog at http://www.mattcutts.com/blog/
  • You can't tackle an entire website at once so identify the pages you'd most like people to find at your website, the key "entry" pages, and work on those first.

Why the emphasis on Google?

Simply because it is has by far the largest share of the search market (50 to 60 percent depending on the source) and the market share has been increasing in 2007. Yes, Yahoo still has a large share at over 20 percent, Ask might have the most elegant reporting, and you might feel pity for Microsoft and Live. But if you have little available time, focus on Google.

And in any case, what you do in "organic search" to optimize your site will work well for all the search engines. That Indiana "careers in elementary education" page noted above was top ranked by each of the major search engines.

Most college and university websites will benefit from careful attention to improving organic search features from the page title tags to the careful use of keywords throughout the page in headline, subheads, and regular text. Start soon, be patient, tend to the most important pages first.

Finally, congratulations to Shelley Wetzel and her associates for planning a very fine conference, filled with valuable content throughout. Plan now to attend eduWeb 2008 in Atlantic City next July.

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July 18, 2007

Wikipedia... Search Marketing tips to edit your college entry

Wednesday morning today is final prep time before my Search Engine Marketing workshop this afternoon at the ACT Enrollment Planners Conference in Chicago. 

And so a quick note from today's issue of Search Engine Land as I was checking the latest Search Marketing news.

"SEO Tips and Tactics from a Wikipedia Insider" is a column by a person who volunteers to review and revise inappropriate changes to Wikipedia content. The focus here is on changes made by the offices of political figures to remove unflattering references to them that were indeed based on true facts.

Two elements stand out from this report:

  • Changes were spotted quickly by the Wikipedia volunteer corps, in part because it was usually easy to see who made them.
  • Edits to remove the "bad" content and in some cases restore what had been changed were also made very quickly.

But that doesn't mean that editors from college and universities (and political offices, for that matter) can't play an active role in updating Wikipedia content and achieving stronger search engine visibility. The article gives 8 "white hat" tips on how to do that without getting yourself in trouble with Wikipedia.

Spend some worthwhile moments at http://searchengineland.com/070717-113550.php for the details.

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July 17, 2007

Pew Internet Research... Wikipedia user profile

Yesterday I was finishing my keynote presentation for the start next Sunday of the 2007 eduWeb conference in Baltimore.

The keynote title is "Marketing and the Web: Trends and Tribulations in Online Communications" and a key part of the message is the increasingly easy ability of "normal human beings" to access the web and add content without the help of web experts.

Doing the usual research, I came across an April 2007 report from the Pew Internet & American Life Project that I'd missed before (despite the email updates I get from them!).

At http://www.pewinternet.org/PPF/r/212/report_display.asp you can read more about why Wikipedia is one of the 10 most popular websites and is likely to stay that way for some time. Take special note of the subhead introducing the report: Wikipedia is "particularly popular with the well-educated and current college-age students."

One reason Wikipedia will stay popular is the high rankings that Google search often gives to articles located there. College and university Wikipedia sites, as I noted in an earlier blog post, often rank in the top 5 listings when searching for them by name. The trial and the tribulation in this is the visible presence on the web of information that most colleges don't care to publish on their own websites. Consider this example:

And don't get caught up in an abstact discussion of whether or not what's posted on Wikipedia is accurate. If you see something that isn't right, either correct it yourself or join in the discussion about how it should change. A new form of democracy is emerging in online communicaitons. Experts in everything from content preperation to website design have a less important role than just 5 years ago or so. Join in. Have fun.

 

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July 13, 2007

Presidents who blog... media interest & a chili dip recipe

A reporter from the Kansas City Star called Wednesday for a quick interview on my thoughts about college and university presidents who blog. I thought I'd share some of the questions and my responses here.

How do these blogs fit into the marketing picture?

  • Blogs are in part a reflection of the interest in "reality based" marketing that moves us away for carefully scripted statements about various issues and topics. Presidents who share their honest personal opinion abut important things on their campuses fit well with the Web 2.0 era of online communications.

Are there legal issues to be afraid of?

  • I've seen a few references to advice from lawyers that presidents should not write blogs for fear that they will say something that might damage the legal standing of their institution. To date, I'm not aware of anyplace where this has happened. If we always listened to the advice of lawyers protecting us from worst-case scenarios, our communications would be limited indeed. (And its worth noting that at least a few traditional PR people are quite wary of presidential blogs and get nightmares at the thought that a president might go directly to a blog and write something that hasn't been prepared for them and reviewed by the PR staff.)

Are blogs spreading rapidly throughout higher education?

  • Not that I've noticed. I have 15 listed in my July 1 blog entry and that list has grown slowly over the past year or so. Blogging isn't for every president. You have to have the right personality, an ability to write in a relatively informal style, and the time and interest to post on a regular basis. I'd expect slow cotinuing growth.
  • There's no special pattern to where you'll find presidents who blog. The 15 include people at major public universities, smaller private colleges, and two-year schools. As is so often the case in higher education marketing, who's doing what often depends on who "gets it" at a particular place more than the type of institution.

Is there an award given for best presidential blogs?

  • Not that I've heard of yet. Might be time to check CASE and other possibilities.

Those were the questions of most interest to the reporter. Her start towards an article was prompted by the blog of Ronald Slepitza at Avila University. She did ask about the content of various blogs, but I've never done a systematic review of that. Some of them are very serious indeed, some are much less so.

The best blogs, of course, mix things up. If, for example, you might use this weekend a recipe for a "Skyline Chile Party Dip," you'll find one on the Avila presidential blog at http://www.avila.edu/President/presblog.asp 

 

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July 12, 2007

New IM recruitment entry... Medaille College

Kara Kane at Medaille College sent along a link to another nicely done IM page that future students can use to contact an admissions counselor.

You'll find the page at http://www.medaille.edu/admission/undergraduate/people/ and its been added to the list of 25 at my 21 August 2006 blog post. You'll find links to the IM pages at each school listed. Select the student recruitment category and scroll quickly to the list.

The Medaille page includes a photo and brief profile of each counselor and the primary recruitment area they cover. No special IM contact times are listed, but you'll see right away which counselors are online when you are visiting the page.

 

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July 01, 2007

39 College & University Presidents Who Blog...

The list of presidents who blog continues to grow despite the fears and admonitions of lawyers and public relations people who warn against some terrible damage to their institutions if their presidents are let loose to say whatever they want to say on the insitutional website. So far, that's not happened. And if indeed it does, it won't be cause to remove everyone else's blog from the Internet.

Special thanks and congratulations to every college and university president who takes the time to share his or her dreams and opinions in a blog. If your president blogs and isn't listed here yet, let me know at bob@bobjohnsonconsulting.com

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