Early results… “future students” rate college and university website experience higher than current students & faculty/staff
Yes, “future” or “prospective” students are happier with their college and university web experience than are current students or faculty and staff. That’s based on early results from the first of three schools completing Customer Carewords Index (CCI) surveys. In about two weeks, we’ll have results from five more schools. Four audiences (current students; faculty & […]